FAQs

You can place your order at our website directly (www.millioncases.com).

We can accommodate changes only if your order has not yet been dispatched. To modify your order within 24 hours of placement, Kindly email us at support@millioncases.com.

We accept all major credit and debit cards (Visa, Mastercard, RuPay), UPI (Google Pay, PhonePe, BHIM), net banking, wallets (Paytm, Amazon Pay), and Cash on Delivery (COD) on eligible orders.

After dispatch, you will receive an email with your shipment details, including the AWB/tracking number and the courier company’s name.

Yes. Every case is precision designed for all available phone models. Camera cutouts, button response, and overall fit are tested to ensure everything aligns exactly as expected.

Our cases are built to handle everyday drops, scratches, and impact without adding unnecessary bulk. Raised edges around the screen and camera provide added protection where it matters most.

We use materials selected to resist discoloration over time. While all transparent materials can age with exposure, our cases are designed to maintain their look significantly longer than standard alternatives.

Yes. All our cases are fully compatible with wireless charging, so you can charge your device without removing the case.

No. Button feedback is a key focus. Each case is engineered to provide a responsive, natural click so it feels just like using your phone without a case.

We Dispatch the product within 24 hours and It will take max 2-3 days to reach the product to your destination.

Yes, We provide Free Shipping to Prepaid orders only.

After dispatch, you will receive an email with your shipment details, including the AWB/tracking number and the courier company’s name.

Yes, We do ship our products all over the world.

This usually means your delivery was attempted but unsuccessful or is delayed at a local hub. Wait until the end of the day, then check with your building security or neighbors. If still missing after 24 hours, contact us with your order number.

Address changes are possible within 2 hours of placing your order, before fulfilment begins. Contact support@millioncases.com immediately. Once the order has been picked up by the courier, address changes are not possible.

We accept returns within 7 days of delivery for products that are unused and in original packaging. Defective or incorrect items are covered regardless of timeline. See our full Returns & Exchange Policy for details.

Email support@millioncases.com with your order number and reason for return. We'll assist you during all the process.

Once we receive and inspect your return, refunds are processed within 2 business days to your original payment method. UPI and wallet refunds may arrive faster (1–3 days).

Yes exchanges for a different colour or compatible model are free within the 7-day return window. We cover the replacement shipping cost. Contact us to initiate an exchange.

Return shipping is at the customer's expense for change of mind returns. If the item is defective or we sent the wrong product, we arrange free pickup and cover all shipping costs.